What can I do if there is a power outage or internet problem?

  • If you are unable to connect to the HMIS through a computer,
  • It may be helpful to access the HMIS using a battery-powered mobile device.
  • If you have an active data plan, consider using this to hotspot your laptop or mobile devices to provide a temporary connection
  • You may have to record your encounters on paper, until the power is back and then transfer the data to the HMIS when you have the downtime.