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Ilara HMIS
Getting Started
Patient Management
- How do I register a patient?
- How do I register a patient who doesn’t know their date of birth?
- What do I do if my patient does not have their phone with them?
- Can I collect a patient’s consent at a later date?
- How do I register a patient with only two names?
- How do I edit a patient's details
- How do I filter patients?
- How do I search for a patient that was previously registered?
Patient Encounters
- Can I enter data into a closed encounter?
- I cannot find the diagnosis I am looking for
- What do I do if I can’t close a patient’s encounter?
- Can the clinician see the queue of patients in the system?
- How do I enter procedure details in the Ilara health system?
- How do I prescribe medication and print out a prescription in the system?
- Can the pharmacist edit the doctor’s prescription?
- How do I start a new encounter
- How do I enter a missing lab or imaging Investigation?
Investigations
Billing
- How do I dispense medication that is already in the system?
- How do I record my daily expenses?
- I did not record the patient’s details, how can I record an over-the-counter sale?
- Can I use a thermal printer to generate receipts for my clients?
- How can I generate an invoice?
- How do I create a new invoice recipient?
Inventory
- Does the Ilara health system differentiate between a service and a product?
- How do I add products to my inventory?
- How can I scrap broken or expired products from my inventory?
- How can I edit the details of a product?
- How do I perform a stock take?
- How do I set low stock notifications?
- How do I restock my inventory?
Appointments
Messaging
System Administration
- What can I do if my password is not working?
- How can I edit the rights and permissions for a staff member?
- How do I add a new staff member to the system?
- How do I revoke access for a staff member?
- Can I generate a monthly or weekly report of encounters?
- What do I do if a pop-up appears, claiming “Access Denied”?
- Can a receptionist view a patient’s health records?